UP tracker won't trace any locomotives

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#1
Just recently I've been trying to trace locomotives using the UP equipment trace, but they won't trace it and all they say is "I'm not able to trace equipment number *insert locomotive number here* which is not available on the equipment register." Does anyone know what's going on with UP tracker lately. With the UP tracker being like this, it's gonna be harder for us to catch stuff like UP heritage units
 



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