Questions about working for CN in western Canada

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My boyfriend recently got a job with CN and I'm curious about the time off policy..

I know he gets some rest after each yard and road shift. How long are road shifts?
Are EDOs the same as vacation days? Or are they different?
Is it possible for him to know he will have two days off in a row when on the spare board?

I've heard all the horror stories of conductors never knowing when they will work next or have a day off and I'm worried about what that means as far as us having time together...

Also, I've heard about the education benefit.. does that apply to immediate family as well and is there a limit?? is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to